I am VAT registered, do you operate self-billing?
Yes. If you are VAT registered and based in the UK we will send you a VAT self-billing agreement to print, complete, sign and return.... Read More
Do my royalties include VAT?
If you are VAT registered in the UK you will need to complete and sign a self-billing agreement. Once we have received the signed self-billing agreement... Read More
How to I access sales and royalties information?
You will receive login details for our sales reporting system – http://ebookdata.net (we call it “ED”). There are more details here: Your ED Account
Can I use the same ISBN for my print book and eBook?
No, you will need to use a unique ISBN for each version of your book. The ISBNs must be 13 digit ISBNs, rather than 10 digit.... Read More
Do I need an ISBN for my eBook?
Yes, you will need an ISBN to use our distribution service unless you are only going to sell your eBook via Amazon. The ISBN used... Read More
How can I see where my eBook is listed?
Once your eBook has been distributed it can take between 24 hours and 4 weeks for different channels to approve and list it. You can... Read More
eBook Retailer Language Support
Although we can produce eBook files in almost any language, the support for eBooks in languages other than English differs between distribution channels. We have detailed... Read More
Do you distribute fixed-layout eBooks?
Yes, we have the best eBook distribution service for fixed-layout eBooks. We distribute fixed-layout files to more distribution channels than any other service we are aware... Read More
eBook Distribution Checklist
If you are using our eBook distribution service please read the information below as it may help prevent any delays with our distribution partners accepting... Read More
eBook Cover Specification
If you are providing your own eBook cover image file, please follow these guidelines: RGB, not CMYK JPG, PNG, TIF or PDF file formats Recommended... Read More