My sales reports show that I have not sold any eBooks, is there a problem with your system?

If there is a problem, we are likely to be aware of it and will add a notice to the homepage.

It may be that you have not sold any eBooks or that reports for the period your ebook has been on sale are not available yet. Login to and check the ‘Latest Information’ page to see which reports have been uploaded.

If you believe that sales have not been recorded, you will need to provide us with details of the specific order (retailer, date, order number, customer name) so that we can investigate this with the relevant distribution channel. You should email this information to

 EBook Distribution, Royalties  
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