eBook Conversion FAQs

Everything you need to know about eBook Conversion

If you cannot find the answer to your question in the FAQs below, please contact us using the form at the bottom of the page, or by emailing helpdesk@ebookpartnership.com

We will provide you with a quote based on the volume, type of content and eBook formats that are required. Please send details of your project to helpdesk@ebookpartnership.com or complete the form below.

This depends upon the volume and complexity of the content. If you are working to tight deadlines we do offer an expedited service – please contact us for details: helpdesk@ebookpartnership.com

There are two main types of eBook – standard/reflowable formats and fixed-layout formats. As part of our initial quotation process, we would advise which formats are best suited to your content.
Most eBooks are reflowable, with text content that will reflow to fit the display properties and settings of the reader’s device/app. Content that is predominantly text is usually suited to conversion to reflowable eBook formats. This includes novels and narrative non-fiction such as memoirs and biographies.
Reflowable formats have slightly more distribution opportunities and device/app compatibility. The biggest perceived disadvantage of reflowable eBook formats is the low level of control that there is over the layout of the book (page breaks, font choice, text size, etc.).
Fixed-layout eBook formats are used for more complex content such as textbooks, reports, and children’s picture books. The page layout of fixed-layout eBooks is fixed (similar to a PDF file), and looks virtually identical across all supporting device/app combinations.
The big advantage of fixed-layout eBooks is the level of control that there is over the layout of each page, which is why these formats are used for content with multiple columns, lots of images, double-page spreads, and full-bleed images.
Most major eBook sales channels now support fixed-layout eBook formats. Amazon and Barnes & Noble have their own fixed-layout formats, whilst most other sales channels support fixed-layout ePUB files.
Please send details of your project to helpdesk@ebookpartnership.com and we can advise you on whether reflowable or fixed-layout formats are the best option for you.

Yes, we do. We can produce eBook files in many languages including those with non-Western characters, such as Japanese, Standard Chinese (Mandarin), Urdu, Bengali, Hindi and Modern Standard Arabic.

Yes, we offer an excellent service for accurately digitising printed books. Please complete the form below or email helpdesk@ebookpartnership.com with details of your project.

No, we do not embed DRM protection into the eBook files we produce.

Most sales channels use their own DRM solutions (at no additional cost), which can be applied when your eBook files are uploaded to the specific channels.


Contact Us

For a no-commitment project quote or details of our multi-title discounts, please complete the short form or send an email to helpdesk@ebookpartnership.com.

The more information you can provide the more detailed our recommendations and quotation can be. If possible please send your content in PDF or Word format. If your files are over 50mb please send them using a file transfer service such as WeTransfer, or share them via Dropbox or Google Drive.

We look forward to hearing from you.

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Accepted file types: jpg, png, pdf, zip, rar, doc, docx, pages, Max. file size: 128 MB.