Support & FAQs

We're here to help

If you cannot find the answer to your question in the FAQs below, please contact us using the form at the bottom of the page, or by emailing

Looking for sales and royalty reports?

Distribution clients can access your Dashboard here:


eBook Conversion FAQs

Find out more about our professional eBook conversion service, file formats, and the eBook conversion process.

eBook Distribution FAQs

Looking for more details of our worldwide eBook distribution service for publishers and authors? Visit our eBook distribution FAQs.

Royalties & Payments FAQs

eBook royalty rates, sales reports and payment options. Find out more here about generating revenue from your eBook sales.


Contact Us

For a no-commitment project quote or details of our multi-title discounts, please complete the short form or send an email to

The more information you can provide the more detailed our recommendations and quotation can be. If possible please send your content in PDF or Word format. If your files are over 50mb please send them using a file transfer service such as WeTransfer, or share them via Dropbox or Google Drive.

We look forward to hearing from you.

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